Here’s how to download your Genaty raw DNA file

At Genaty, we recognize that your DNA data belongs to you, so we make it easy for you to access your raw DNA file directly from your account.


  1. Navigate to Your Account: Log into your Genaty account and go to the My Account page.

  1. Download Your DNA File: Look for the "Download" link in blue, located next to the notification that states "You have an active DNA file" on the Account Overview page.

  1. Save the File: Click the link, and your file will automatically download to your device in a standard format compatible with many other services.

This process ensures you have easy and direct access to your genetic information whenever you need it.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.