Can you delete my data?

If you wish to delete your account and associated data from Genaty, please follow these steps:


  1. Email Support: Send your request to delete your data or entire account to support@genaty.ai Specify clearly what data or account details you want to be deleted.
  2. Data Handling: Once your data has been uploaded to Genaty, note that the lab destroys its copy. This means that after Genaty deletes your data from its systems, it cannot be retrieved in the future.
  3. Backup Your Data: Before you request deletion, ensure that you download and save any data or reports you may need later. Once deleted, there will be no way to recover this information through Genaty.

Following these instructions will ensure your data is handled according to your preferences, with adherence to privacy and data security protocols.

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